Administrative Officer A1 (Job Level 10.1)

Description

Duties/Pligte This position coordinates the academic administration processes, liaising with high-level networks and various forms of e-learning relating to students and staff in the Advanced Diploma in Public Accountability and the Postgraduate Diploma in Public Financial Management.
Responsibilities include:

• Drafting and coordinating annual schedules and handling logistics related to contact weeks (local, national and international), online and telematics classes, e-tutoring, assignments, examinations and reporting;
• Providing administrative support for student registration, the recognition of prior learning (RPL) process, students' portfolios of evidence, student orientation, student pre-testing, answering student queries relating to academic administration, and appropriate referrals with regard to programme-related issues;
• Supporting students and academic staff in the use of the e-learning platform and other interactive learning mediums, providing administrative support to keep module content up to date and extract reports from the e-learning platform (for example, Turnitin reports), and general troubleshooting on the e-learning platform;
• Liaising with academic staff and coordinating the production of course material, such as workbooks, ordering and distributing textbooks and electronic course material, and producing and distributing pre-recordings of video material, etc.;
• Coordinating assessments, including the processing of marks, and internal and external moderation;
• Supporting the programme leaders and lecturers of the two programmes with, for example, financial administration and programme reporting;
• Coordinating the marketing of the two programmes, including updating the database, liaising with high-level networks, liaising with prospective students, responding to general queries relating to the two programmes, and specific marketing events and initiatives.

Hierdie pos koördineer die akademiese administrasieprosesse, skakeling met hoëvlaknetwerke en verskeie vorme van e-leer met betrekking tot studente en personeel in die programme Gevorderde Diploma in Openbare Aanspreeklikheid en Nagraadse Diploma in Openbare Finansiëlebestuur.
Verantwoordelikhede sluit in:

• Die opstel en koördinering van jaarlikse skedules en hantering van logistiek wat verband hou met kontakweke (plaaslik, nasionaal en internasionaal), aanlyn en telematiese klasse, e-tutoriale, opdragte, eksamens en verslagdoening;
• Verskaf administratiewe steun met studenteregistrasie, prosesse vir die erkenning van vorige leer (EVL), studentebewysportefeuljes, studente-oriëntasie, vooraftoetsing van studente, beantwoording van navrae van studente rakende akademiese administrasie, en gepaste verwysings met betrekking tot kursusverwante kwessies;
• Ondersteunstudente en akademiese personeel in die gebruik van die e-leerplatform en ander interaktiewe leermediums, administratiewe steun om die module-inhoud op datum te hou en verslae uit die e-leerplatform te onttrek (byvoorbeeld, Turnitin-verslae), en algemene foutopsporing op die e-leerplatform;
• Skakel met akademiese personeel en koördineer die vervaardiging van kursusmateriaal, soos werkboeke, bestel en versprei handboeke en elektroniese kursusmateriaal, en vervaardig en versprei voorafopnames van videomateriaal, ens.;
• Koördineer assesserings, met inbegrip van die verwerking van punte, en interne en eksterne moderering;
• Ondersteun die programleiers en dosente van die twee programme met, byvoorbeeld, finansiële administrasie en programverslae;
• Koördineer die bemarking van die twee programme, met inbegrip van die bywerking van die databasis, skakeling met hoëvlaknetwerke, skakeling met voornemende studente, beantwoording van algemene navrae oor die twee programme, en spesifieke bemarkingsgeleenthede en -inisiatiewe.

Job Requirements/Pos Vereistes Given the specific nature of the programme presentation, the following requirements are applicable:

• A bachelor's degree or equivalent qualification, with public and development management as an added advantage;
• Experience with implementing higher education institution policies and processes relating to the administration and support of these programmes;
• Experience in working with and administration of an online learner management system;
• At least three years' experience in programme administration support in a higher education environment;
• Computer literacy and proficiency in MS Office, including Excel;
• A valid driver's licence;
• Being prepared and able to travel within South Africa to support off-campus programme delivery;
• Excellent written and verbal skills in business English;
• Good organisational skills with attention to detail and effective management of interpersonal relations;
• The ability to work under pressure and meet deadlines;
• The ability to show initiative and flexibility;
• Must be reliable, have integrity and demonstrate professionalism.

Gegewe die spesifieke aard van die program aanbieding, is die volgende vereistes van toepassing:

• 'n Baccalaureusgraad of gelykwaardige kwalifikasie, met openbare en ontwikkelingsbestuur as 'n bykomende voordeel;
• Ervaring met die implementering van beleide en prosesse vir hoëronderwysinstellings met betrekking tot die administrasie en ondersteuning van hierdie programme;
• Ervaring in die werking en administrasie van 'n aanlyn leerderbestuurstelsel;
• Minstens drie jaar se ervaring op die gebied van programadministrasie by 'n hoëronderwysinstelling;
• Rekenaargeletterdheid en vaardigheid in MS Office, insluitend Excel;
• 'n Geldige rybewys;
• Die bereidwilligheid en vermoë om die programlewering weg van die kampus af te ondersteun deur binne Suid-Afrika te reis;
• Uitstekende skriftelike en mondelinge vaardigheid in besigheids-Engels;
• Goeie organisatoriese vaardighede, met aandag aan detail en doeltreffende bestuur van interpersoonlike verhoudings;
• Die vermoë om onder druk te werk en spertye te haal;
• Die vermoë om inisiatief aan die dag te lê en buigsaamheid te toon;
• Moet betroubaarheid, integriteit en professionaliteit aan die dag lê.

Recommendation/Aanbeveling

• Experience in using social media for marketing;
• Fluency in other official South African languages.

• Ervaring om sosiale media vir bemarking te gebruik;
• Vaardigheid in ander amptelike Suid-Afrikaanse tale.